printi-docs

printi mini help page

two dogs

don’t panic!

FAQ:

Setup

I plugged in my brand new printi mini but nothing is happening!

It will take up to 5 minutes for the printi mini to start. When it does, it will print the printi logo and instructions for setting up Wi-Fi. Hold tight!

How do I connect my printi to a Wi-Fi network?

Open the settings page of your printi mini.

Can I update the firmware of my printi mini?

Yes! The firmware will be updated automatically when the printi boots, so restart (switch off/on) your printi every now and then to get the latest features!

It could be that your printi mini has two power cables: one for the printer and one for the computer. Be sure to restart both devices. (Turn the printer on first.) 🔌🔌

How do I change the printi name?

Open the settings page of your printi mini.


Trouble

In case of trouble, try turning your printi off and on.

🚨 What does a flashing red LED mean?

You ran out of paper! Switch off your printi, lift the lid, and put in a new thermal paper roll: width: 57mm, diameter: ≤60mm. (They are sold at office supply stores.) Voilà!

My printi only prints blank paper!

Make sure that you are using 58mm thermal receipt paper (does one side turn black quickly when you heat it?), and that the paper is not loaded in reverse.

My printi is not receiving pictures!

Check that you are sending your pictures to the right address. For example, if your printer name is apples, you should go to printi.me/apples to send pictures (case sensitive). You can view or change your printer name using the settings page. You could also try using another image, someone else’s phone or a different printer name.

My printi keeps telling me that it disconnected and connected again. 📜📜

This means that the Wi-Fi connection is unstable. (To be the world’s fastest photo printer, your printi wants to be connected at all times.) Try moving the printi closer to your Wi-Fi router, or search online for ways to make your Wi-Fi network more stable.

My printi doesn’t do anything 😢

Oh no! Remember that it might take up to five minutes for printi to boot and update. Is the settings page working? Feel free to contact me!


Misc

Can I protect my printi mini with a password?

No, but you can make your printi nearly impossible to find by choosing a complex name. Every printi.me/subdomain page looks exactly the same, and uploads are handled identically, regardless of whether it connects to a printi or not.

Are images sent to a printi mini stored on a server?

Never on a hard drive; (processed) photos are only stored in memory, and will be deleted when printed, or after 7 days, whichever comes first.

What happens to images sent to printi.me?

That’s secret!

Where can I get more printi minis?!

I make more of them sometimes! Contact me if you are interested. You can also make a printi yourself, instructions can be found on the printi wiki.

Can I use the USB port and ethernet port at the back of my printi mini?

The USB port should not be used: the printer already has an internal USB connection. I am not yet sure about the ethernet port, but do send me an email when you figure it out!

How do I hack my printi mini?

The SSH server of the embedded Onion Omega 2+ is likely disabled, but you can still change your software by opening your printi mini and taking out the Omega. You can access the terminal over the serial pins (or using the Onion Omega Dock). Please refer to the client setup instructions to see what commands are run at boot. For example, you could clear the /root/printi directory, and replace it with a clone of your own fork of the GitHub repository. It will then pull the latest version of your fork at boot, instead of the official client.

I don’t want a printi mini anymore!

Oh no! Bring your printi mini to any electronics store to dispose of it properly. If you want, you can open the printi mini (there are four screws, two of which are hidden beneath the rubber pads) and take out the Onion Omega 2+ (and leave the wires). After reassembly, you now have a regular receipt printer and a super cool computer.

- fons